Durham Radio Inc. (DRI) welcomes your feedback on any accessibility barriers that you may have encountered in dealing with DRI or your feedback on the manner in which DRI is implementing its Accessibility Plan.
The Accessible Canada Act (ACA) defines a barrier as:
“...anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice—that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.”
The person at DRI responsible for receiving feedback is the Accessibility Officer.
Feedback can be general or specific, but providing more details such as the date, the name of the webpage, application or activity involved, may make it easier for us to understand your concerns.
Feedback can be sent by
Accessibility Officer
Durham Radio Inc.
207-1200 Airport Blvd.
Oshawa, Ontario L1J 8P5
Telephone
905-571-0949 from Monday to Friday, 8:30 a.m. to 2:00 p.m. (Eastern Time)
Online Web Form
Personal information remains confidential unless the person consents to its disclosure.
Anonymous Feedback
Individuals providing feedback can provide personal information and contact information, but they do not have to. If you wish to submit feedback anonymously the online webform is the method to do so. That way we will not see any of your contact information, such as a phone number or email address.
Find the webform here.
Acknowledgement of Feedback
Acknowledgement of receipt will be sent for feedback received by email and webform (acknowledgement of receipt is not possible for anonymous submissions). Feedback provided through telephone calls involve direct interaction with a DRI employee and therefore the employee will acknowledge receipt of the feedback. For feedback received by mail, if contact information is provided, an acknowledgement letter will be mailed to the address provided.
How feedback will be used
Feedback will help DRI continuously improve our accessibility efforts. Some feedback may not require a direct response or immediate follow-up, and some may highlight issues that need to be addressed right away. However, all feedback received will help DRI develop its future accessibility plans and it will help us know how we are progressing towards our accessibility goals. The feedback we receive will be taken into consideration when we write our accessibility progress reports, published in the years between accessibility plans.
Durham Radio Inc.
Accessibility Progress Report
May 28, 2026
General
Durham Radio Inc. (“DRI”) is committed to ensuring that the needs of people with disabilities are met on a timely basis and that an inclusive environment is provided for both employees and our audience. We are working to achieve the goals of the Accessible Canada Act (“ACA”) through the identification, prevention and elimination of accessibility issues. Accessibility is an ongoing process, and this report outlines developments since the publication of the 2024 Accessibility Plan.
Accessibility Feedback
DRI welcomes accessibility-related feedback from all individuals, whether it is direct or on an anonymous basis.
Contact Methods:
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Telephone: 905-571-0949 from Monday to Friday, 8:30 a.m. to 2:00 p.m. EST
- Mail or in-person:
Accessibility Officer
Durham Radio Inc.
207-1200 Airport Blvd.
Oshawa, Ontario
L1J 8P5
Online form: https://www.powerofradio.ca/index.php/accessibility-feedback-form
Personal information remains confidential unless the person consents to its disclosure.
Progress Update
A. Updates on Policies, Programs, Practices, and Services
Employment
- All employees must read and acknowledge the company’s Accessibility policies and Accessibility Plan.
- Job postings include statements supporting diverse hiring.
- Supervisors now consult employees during reviews to identify barriers.
The Built Environment
- Facilities continue to be reviewed for accessibility improvements.
- Technical accommodations and policies are in place to allow work-from-home where a proven need is identified for almost all positions
Information and Communication Technology
- DRI’s information and communication technologies employ adaptive and assistive technology to allow those employees with identified disabilities to have full access to technical equipment.
- DRI commits to adopting new technologies as they are improved or become available.
Communication (other than ICT)
- DRI employees are apprised of our Accessibility Feedback process and our Accessibility Plan to ensure any relevant contact with the public can be handled knowledgably.
- Accessible formats and communication supports are available upon request.
The Procurement of Goods, Services and Facilities
- Our procurement of goods and services includes considering accessibility needs both present and in the future.
The Design & Delivery of Programs and Services
- DRI regularly reviews options to improve its websites, including to remove existing barriers and prevent the creation of new barriers for individuals for whom accessibility to our websites is an issue.
- Both our public and employee feedback processes have not resulted in any comments regarding the design and delivery of our programs and services.
Transportation
- DRI does not supply transportation services.
B. Feedback Received and Actions Taken
Since May 23, 2024, no notable accessibility-related feedback has been received.
Any future feedback will be reviewed by senior management.
C. Progress Summary
DRI continues to be committed to providing an accessible, inclusive environment for employees, listeners, and advertisers.